Licensing with multiple mobile client licenses and multiple connect seats

racon

New Member
I have 1 primary connect and 5 satellite connect seats. Will all mobile client devices be able sync using any of the connect seats?
Thanks
Racon
 

OliverR

Member
Hi Racon. Maybe this link to a TracerPlus Knowledgebase article is helpful for you.

A mobile client can sync (unlimited) if:
  • TracerPlus Connect on the PC (whether that be a Primary or a Satellite) is registered
  • TracerPlus on the mobile client is registered (you need a seperate Mobile license for this, it is not included with a Connect license)
  • The Device ID of the mobile client is listed in the TracerPlus Connect installation that's doing the syncing (in Connect, menu Tools -> Registration).
If those conditions are met, then yes, your mobile client should be able to sync with all your Connect installations, both Primary and Connect.
 
Top