'Scan' button action does not work with camera in 9.2

Discussion in 'Report a Bug' started by James, Jun 7, 2016.

  1. James

    James Member

    My device is a Motorola Droid Razr M running Android 4.4.2. Feature was working properly with TP

    After installing tapping a button assigned to scan (using device camera) sets focus on the button, but does not open the scan window. This was tested with previously built projects and a new project made with the updated TP Desktop, which consisted of one session with one field and one button set to scan.

    Setting the field's InputType property to 'Barcode' and entering the field does open the barcode scanning window and is able to read barcode data into the field.
  2. Joseph Kraebel

    Joseph Kraebel Administrator Staff Member

    Hi James,

    I just tried this on my S6 and it was working for me with the scan button action. I would recommend creating a ticket with support and send your desktop project export (.tpe) so we can take a look. You can submit a ticket below:

  3. James

    James Member

    Thanks Joe, I've just opened a ticket. Hopefully it's something that can be identified easily, we're planning to deploy this summer and are expecting to have a mix of these Droids and CipherLab RS30s, and it looks like 9.2 has a lot of bugfixes for the RS30.

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