Recent content by Jeremy Farber

  1. J

    New Registration Process!

    Guys, The registration process is a major hassle. Using the device id to for registration doesn't work well at all. The value changes every time you wipe or factory reset the device. To make matters worse you guys don't maintain a database of anything else on your end. So if we don't know...
  2. J

    Several Connect Suggestions

    Create a setting that will allow for default message size. It defaults to 10 now and then you have to change it. Allow for changes but put something under preferences so that it can be set to something other than 10. Make moving Profiles in the project explorer easier - If you want to move a...
  3. J

    Improve Error Logging and Error Triggers

    Right now the error log tells you the ip address but not the handheld. Add the device id also it does not tell you which profile it just tells you process. Add the profile. Make it so that if an error is triggered an email can be sent out using SMTP. If a sync error takes place and the user...
  4. J

    Salesforce Integration Suggesitons

    Please get the Salesforce fields in some type of logical order. Right now it looks like they are displaying in the order they were created, change it so that they are in alphabetical order.
  5. J

    Tracerplus Connect Profile Explorer

    If you collapse all of your profiles and you make any changes it expands them again automatically. If they are collapsed then keep them collapsed.
  6. J

    Adding a profile clears mappings???

    Am I missing something here, I just added a new profile and all my mappings for the other profiles reset? Is this expected?
  7. J

    Update Process Improvements

    I thankful that you guys aren't taken these posts as complaining as I do love your software that's why we've been a customer for so long, 2006 I think. So the issue as I see is End User vs Reseller. We are not resellers we are end users. The other issue at hand is testing vs deployment...
  8. J

    Salesforce Integration Suggesitons

    My comment is here is strictly related to Mappings to Salesforce. I agree that if you can create the fields in the desired order, they do match up, but that doesn't work with salesforce.com Maybe an idea would be not to do any default mapping if Salesforce is chosen as a destination or source...
  9. J

    Salesforce Integration Suggesitons

    If you change the salesforce object or refresh because you added a field in salesforce all your mapping are completely reset. I would never wipe out the mappings unless the clear mappings button is used. Also, it seems like when you add a connection it defaults fields to the mapping, it's...
  10. J

    Salesforce Integration Suggesitons

    I have a bunch of these, so I'll use this to post them as they come up. 1. Put fields in some logical order. It looks like the fields are ordered by the field creation date in Salesforce. How about alphabetical order so it's easier to find them. An object with 300 fields makes it very very...
  11. J

    Update Process Improvements

    The update process from say version 8 to version 9 isn't good at all. This needs to be greatly improved. The entire process isn't designed under the idea that devices are all over the country and can't be brought back and put on a cradle. Maybe all of this has been solved with Andriod, but WM...
  12. J

    Reuse Connection

    Why do I have to setup a connection over and over again for each sync process? Why not make connection reusable. I have 7 different profiles with 5 sync processes in each one. That means that i have to put the same connection data in 35 times.
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